Olark Integration GuideĀ 

Thank you for participating in the Salsify Chat Program! This guide will walk you through the necessary steps to integrate Salsify Chat with your Olark console.

Locate your Site ID

  • Click here to install Olark.
  • Log in to your account.
  • Your Site ID will be listed below the Olark code.
  • Provide this information to a Salsify Chat team member.

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Optional: How to Locate your Group ID

You may have a separate team that handles Salsify chats, if so their specific Group ID will need to be supplied to Salsify.

  • Select “Operators” from the navigation bar at the top of olark.com.
  • Select the specific group of operators you would like to connect to chatters on the Salsify Chat Retail Network.
  • Group ID will be listed within the snippet of code, please provide this information to a Salsify representative.

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