Thank you for participating in the Salsify Chat Program! This guide will walk you through the necessary steps to integrate Salsify Chat with your Olark console.
Locate your Site ID
- Click here to install Olark.
- Log in to your account.
- Your Site ID will be listed below the Olark code.
- Provide this information to a Salsify Chat team member.
Optional: How to Locate your Group ID
You may have a separate team that handles Salsify chats, if so their specific Group ID will need to be supplied to Salsify.
- Select “Operators” from the navigation bar at the top of olark.com.
- Select the specific group of operators you would like to connect to chatters on the Salsify Chat Retail Network.
- Group ID will be listed within the snippet of code, please provide this information to a Salsify representative.
