Salsify Chat

Salsify Chat Agent Training

You can choose from the options below how you want to take the training - part by part, or all at once. Parts 1-3 are included in the Full Course video.

Articles

Getting Started with Salsify Chat
With Salsify Chat, you can chat with shoppers right from your product detail pages across the digital shelf. Give shoppers the answers and the confidence needed to hit the buy button and become your customer. Salsify Chat enables brands to connect ...
LiveChat Integration Guide
Follow these simple steps to integrate Salsify Chat with your LiveChat console. Step 1: Login                         Login to the LiveChat console via an existing user and follow the ins...
Olark Integration Guide
Thank you for participating in the Salsify Chat Program! This guide will walk you through the necessary steps to integrate Salsify Chat with your Olark console. Locate your Site ID Click here to install Olark. Log in to your account. Your Sit...
Zendesk Chat Integration
Setup Thank you for participating in the Salsify Chat Program! This is a quick guide that will walk you through the necessary steps for Salsify Chat to integrate with your Zendesk Chat (formerly Zopim) account. Please provide your Salsify Chat repr...
LivePerson Integration Guide
Thank you for participating in the Salsify Chat Program! This guide will walk you through the necessary steps to integrate Salsify Chat with your LivePerson console. Your Account ID and verification code is required to complete the setup process. Ho...
Salesforce Integration Guide
Setup Thank you for participating in the Salsify Chat Program! This guide will walk you through the necessary steps for Salsify to integrate with your Salesforce LiveAgent console.  Please provide the following information to a Salsify Chat r...
Office Depot Chat Guide
Customers will inevitably ask questions that relate to Office Depot rather than to the brand you represent. Although you are not an Office Depot representative, aim to use the following information to be helpful and point them in the appropriate dir...
Walmart Chat Guide
Customers will inevitably ask questions that relate to Walmart rather than to the brand you represent. Although you are not a Walmart representative, aim to use the following information to be helpful and point them in the appropriate direction. Wh...
Target Chat Guide
Guests will inevitably ask questions that relate to Target rather than to the brand you represent. Although you are not a Target representative, aim to use the following information to be helpful and point them in the appropriate direction. When yo...