Zendesk Chat Integration 


Thank you for participating in the Salsify Chat Program! This is a quick guide that will walk you through the necessary steps for Salsify Chat to integrate with your Zendesk Chat (formerly Zopim) account. Please provide your Salsify Chat representative with the information below.

Integration Tag

Zendesk Chat provides you with a script tag that can be used to embed a chat widget on any website. This needs to be shared with your Salsify Chat representative. To find the script tag, follow these steps:

  1. Log into the Zendesk Chat Dashboard here.

  1. In the left sidebar, expand the “Settings” section and click on the “Widget” sub-section:

  1. Copy the script in the box below the “1. Embed the Zendesk Chat Widget” section, and provide it to the Salsify Chat representative: